Automated Communications
Certified Backflow Testing (CBT) utilizes our proprietary softare, BATflo, to provide email and text notifications of service as well as automated reminders.
As a customer of CBT you are automatically enrolled in BATflo for transactional purpose. At any time, you can reply STOP to either the email or text to opt out. Reply HELP to either the email or text for help. Standard message and data rates may apply. Message frequency may vary. View our Privacy Policy below.
Privacy Policy
Certified Backflow Testing respects your privacy. When you contact us, schedule service, request a callback, or use our website forms, we may collect basic information such as your name, phone number, email address, property address, service address, and details related to your backflow testing or repair needs. We use customer information only for business purposes related to providing service, communicating with customers, scheduling appointments, submitting required backflow test results to water purveyors, maintaining service records, and following up on compliance-related needs. We never sell customer information, in whole or part.
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From time to time, we may use customer contact information to share helpful reminders, updates, or information about additional services offered by Certified Backflow Testing or our related company divisions, including plumbing, sewer, water line, or other property service offerings. Customers may request to stop receiving promotional messages at any time.
Customer information may be shared with water purveyors, municipalities, compliance authorities, software systems, our own employees, contractors, or service providers and their employees when necessary to complete testing, submit reports, schedule work, process payments, or provide customer support.
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We take reasonable steps to protect customer information and limit access to those who need it for legitimate business purposes. By using our website, submitting a form, or requesting service, you agree to this Privacy Policy.
For questions about this Privacy Policy or to request an update to your contact information, please contact Certified Backflow Testing at:
info@certified-backflowtesting.com
Phone: 425-427-8889